Refund Policy

Refund Policy

We want every customer to have a great experience. Since our products are digital embroidery files delivered instantly, please review our refund policy before making a purchase.

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Refund Eligibility

Understanding what situations qualify for assistance helps us serve you faster.

All digital design files sold at VARNI Digital Designs are final sale and non-refundable due to the nature of downloadable content.

please reach out to us within 7 days of purchase, and we will resolve the issue by sending a corrected file or offering store credit if appropriate.

Eligible for Assistance

  • Corrupted or damaged file
  • Incomplete download
  • Wrong file delivered
  • Missing embroidery format
  • Technical issue caused by our files

Not Eligible for Refund

  • Downloaded successfully
  • Wrong purchase by customer
  • Change of mind
  • Machine incompatibility listed beforehand
  • User software issues

To request help, contact: varnidigitaldesigns@gmail.com